Our Services

Guidance and bespoke training on international business protocol to guarantee the highest standards of diplomacy at global sports events, high profile visits, official engagements, and corporate meetings. 

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• Advise and train organisations on the timeless art of hosting high profile events and guests with discretion (how to invite, greet and host)
• Build protocol principles into corporate strategy for more effective communication
• Develop cultural IQ to avoid awkward moments when hosting foreign dignitaries and international delegations
• Anticipate and discreetly resolve complicated situations when hosting V/VIP guests
• Mark poignant industry moments and support with official gifting programmes

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We provide clarity and simple strategies on these concepts, unlocking the full potential of hosting guests while avoiding awkward or embarrassing situations that reflect badly on an organisation.

Tailor-made, seamless experiences for a discerning audience, fulfilling unexpressed wishes and exceeding client and guest expectations.

• ‘Secret shopper’ view of organisation’s current V/VIP guest experience and guidance on developing a redefined, best-in-class version
• End-to-end guest journey planning, paying meticulous attention to key touch points and highlighting the organisation’s strategic messages and creating stronger brand engagement along the way

We seamlessly curate world class V/ VIP Programme strategy for global sports events, high-profile visits, official engagements, and C-suite level meetings, ensuring a flawless event experience for discerning guests.

• Design and deliver V/VIP programme strategy for UK and international royalty, senior government officials, dignitaries, A-list celebrities and talent, athletes, and C-suite level executives
• Strategic support on logistics and the finer detail of hosting a high-profile event, including privacy, discretion, and the appropriate level of security. 
• Source and build V/VIP guest relations and front of house teams to deliver impeccable service and a memorable experience for guests

Our protocol and VIP services are a 360º approach to optimising existing relationships between an organisation and its stakeholders and forging new business alliances and partnerships to achieve strategic ambitions and commercial growth.

• Develop enterprise-wide communication strategies to help an organisation connect, build trusted working relationships, and optimise results when hosting clients and guests.
• Design and implement Brand Ambassador programmes and work holistically to maximise executive representation (Board and C-suite level) at events and official engagements.
• Through our ‘little black book’ we connect businesses and brands with sports individuals (executives and athletes), clubs and organisations.